Question 1

Shipping & Delivery Info

Accepted Answer

• We offer nationwide doorstep delivery across Nigeria. If our logistics partners do not cover your specific area, you will be contacted to pick up your order from the nearest delivery station.

• If the shipping information provided at checkout is incomplete or unclear, our team will reach out to you via the phone number or email address you provided to confirm your details before dispatch.

• Delivery typically takes 2-7 working days, depending on your location. Please note that delays may occasionally occur due to external courier factors, but we always do our best to ensure a smooth and timely delivery experience.

Question 2

Our Refund & Exchange Policy

Accepted Answer

We want you to love every ClassyGirl purchase. However, refunds are only provided in specific cases–such as when:

• Your order is missing in transit

• The item arrives damaged

To qualify for a refund, please contact us on Instagram, Whatsapp or send us an Email within 48 hours of receiving your order with clear photo or video evidence.

Exchanges are only available for orders delivered within Benin city, and must be requested within 48 hours of receipt.

Question 3

Warranty & Quality Guarantee

Accepted Answer

Every ClassyGirl piece is crafted with 316L stainless steel with PVD gold plating, designed to remain tarnish free and hypoallergenic with proper care.

We guarantee that your jewelry will maintain its beauty and shine as long as you take care of them. Please follow our jewelry care instructions.

Heartstrings Heart Necklace CGN03

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Heartstrings Heart Necklace CGN03

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